Legal

Refund policy

Last updated: July 29, 2026. Payments are not live yet.

Current status

Plan prices on the homepage are informational. No charges are processed today. When payments launch, this policy applies to 3-month, 6-month, 1-year, and 2-year subscriptions.

Cooling-off window

Once live, you may request a full refund within 14 days of purchase if you have not substantially consumed licensed content.

After 14 days

Subscriptions are generally non-refundable after the cooling-off window. Partial credits may be offered for prolonged outages under our control.

App store purchases

Store purchases follow Apple or Google refund rules.

How to request a refund

  1. Email billing@medmaktab.com from your account email.
  2. Include your order ID and reason.
  3. We aim to respond within five business days once billing is live.

Contact

Billing: billing@medmaktab.com
General: Contact us